Privacy policy

Privacy Policy

At Brynox, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you visit our website or purchase products from our online store.

1. Business Information

Store Name: Brynox
Business Address:
40 Plantation Square
Kinning Park
Glasgow G51 1TQ
United Kingdom

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Your full name.
Billing and delivery addresses.
Email address.
Telephone number (if provided).
Order details and purchase history.
Payment information (securely processed by trusted third-party payment providers).
IP address, browser type, device information and website usage data.

3. How We Use Your Information

We use your personal information to:

Process and fulfil your orders.
Arrange shipping and delivery.
Provide customer support.
Send order confirmations and delivery updates.
Improve our website, products and customer experience.
Prevent fraud and maintain website security.
Comply with applicable legal and regulatory obligations.

4. Payment Security

All payments are securely processed by trusted third-party payment providers. Brynox does not store your complete payment card details.

5. Cookies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and ensure our website functions correctly. You can manage or disable cookies through your browser settings at any time.

6. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information only where necessary with trusted service providers to:

Process secure payments.
Deliver your orders.
Provide website hosting and technical support.
Support website analytics and fraud prevention.
Comply with legal obligations.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, misuse, alteration or loss.

8. Your Rights

Subject to applicable data protection laws, including the UK GDPR where applicable, you may have the right to:

Access your personal information.
Correct inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of processing.
Object to certain processing activities.
Request a copy of your personal information in a portable format.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of those external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective immediately upon publication.

12. Contact

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us through our Contact Us page.

By using this website, you acknowledge that you have read, understood and agreed to this Privacy Policy.